Shipping & Delivery Policy

Last updated: January 2026

At Needlerose, we are committed to delivering your orders safely and on time. This Shipping & Delivery Policy outlines our order processing timelines, shipping methods, delivery schedules, and related information.

Order Processing Time

Orders are processed within 2–4 business days after order confirmation. Products that are handmade, handcrafted, or customized may require additional processing time. Orders are not processed or shipped on Sundays or public holidays.

Shipping Coverage

We currently ship across India. Delivery timelines may vary depending on your location, courier partner serviceability, and local conditions.

Estimated Delivery Timeline

• Metro cities: 3–6 business days after dispatch
• Non-metro cities: 4–8 business days after dispatch
• Remote or rural areas: 6–10 business days after dispatch

Shipping Charges

Shipping charges, if applicable, are calculated at checkout and displayed before order confirmation. Promotional offers may include free shipping on select products or order values.

Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS. You can use this information to track your shipment through the courier partner’s website.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, strikes, or natural calamities. Needlerose is not responsible for delays caused by factors beyond our control.

Incorrect Address or Failed Delivery

Please ensure that the shipping address and contact details provided at checkout are accurate. Needlerose will not be responsible for delivery failures caused by incorrect or incomplete address details. Re-shipping charges may apply in such cases.

Contact Information

Needlerose
BF-109 Rabondrapally, Kestopur
Kolkata – 700101

Email: customercare@needlerose.com

Phone: +91 9875355295